Terms & Conditions

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

 

 

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

 

 

We collect such Non-personal and Personal Information for the following purposes:

 

To provide and operate the Services;

 

To provide our Users with ongoing customer assistance and technical support;

 

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

 

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

 

To comply with any applicable laws and regulations.

 

 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

 

 

Soul Marmalade tracks cookies, flash cookies, web beacons and more through various means including Google Analytics, Visual Visitor, Wix Analytics, and more.

 

 

 

If you don’t want us to process your data anymore, please contact us at soulmarmalade@gmail.com or send us mail to: P.O. Box 680374, Charlotte, NC 28216.

 

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at soulmarmalade@gmail.com or send us mail to: P.O. Box 680374, Charlotte, NC 28216.

I understand that Reiki practitioners do not diagnose conditions nor do they prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional. I understand that Reiki does not take the place of medical care. It is recommended that I see a licensed physician or licensed health care professional for any physical or psychological ailment I may have. I understand that Reiki can complement any medical or
psychological care I may be receiving. I also understand that the body has the ability
to heal itself and to do so, complete relaxation is often beneficial. I acknowledge
that long term imbalances in the body sometimes require multiple sessions in order to
facilitate the level of relaxation needed by the body to heal itself.

No information obtained during healing sessions about any client will be discussed or shared with any third party
without written consent of the client or parent/guardian if the client is under 18.

Appointments canceled less that 24 hours prior to the appointment time will be charged a $15 rescheduling fee. No refunds on products or services.